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About Us


Rogers Insurance Agency was established in Apex, North Carolina in 1909.

Started by S.S. Rogers, the agency earned a reputation for exceptional customer service by treating their customers as they would want to be treated, and placing their customer’s interests first.  When we purchased the agency in 1981, we committed ourselves to the same business philosophy.  We continue to hold that commitment today with an ongoing effort to provide our clients with competitive, tailored coverage portfolios, specific to each individual’s personal and business needs.  

    
As an Independent, Trusted Choice® agency, we have access to multiple companies enabling us to offer a broad choice of products and unparalleled advocacy. 

  1. We are dedicated to you and are committed to treating you as a person, not a policy. This commitment means we shall:
  2. Work with you to identify the insurance and financial services that are right for you, your family or your business and use our access to multiple companies to deliver those products.
    Guide you through the claims process for a prompt and fair resolution of your claim.
  3. Help you solve problems related to your coverage or account.
  4. Explain the coverages and options available to you through our agency, at your request.
  5. Return your phone calls and e-mails promptly and respond to your requests in a timely manner.
  6. Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, Internet account access, e-mail and call center services.
  7. Use our experience and multiple company relationships to customize your coverage as needed.
  8. Commit our staff to continuing education so they may be more knowledgeable in serving you.
  9. Treat you with respect and courtesy.
  10. Conduct our business in an ethical manner.

    We pledge this to you, our clients and ask that you let us know if we fail to meet our commitment, so we may take corrective action.


   

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512 W. Williams Street | PO Box 945 | Apex, NC 27502 | Phone: (919) 362-8310 | Toll Free: (800) 728-8310 | Fax: (919) 362-4101

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